A. If you have insurance, and provided our office with a current insurance card, our first step is directly billing your insurance company. After the insurance company has reviewed the claim and made a payment to our hospital, you will receive a bill for the remaining portion, if any, that is due. This process usually takes an average of about 30 days.
If you do not have insurance, you will receive a bill for services provided within 7 working days after your hospital visit.
A. Yes. If you are able to pay your entire balance within 30 days from receiving your bill, you will receive a 10% discount. If you would like to take advantage of this, call 265-2500 and ask to speak to our financial counselors. They will provide the authorization to make sure the appropriate discount is reflected in our computer system.
A. Yes, we have payment plans available. Please call 263-5021 and ask to speak with our financial counselors.
A. The minimum payment will be different for each individual. The minimum amount due is based upon the total amount of your outstanding balance. To determine this amount, please call 265-2500 and ask to speak with our financial counselors.
A. Yes, we offer a financial assistance program that is most commonly known as “charity care.” Crawford County Memorial Hospital’s charity care program is a tremendous benefit for our community to ensure health care services are still accessible to our uninsured or underinsured population. The hospital budgets about $500,000 annually for this program.
Crawford County Memorial Hospital’s Charity Care program is based on a patient’s annual income. An application is necessary to request assistance through this program. To apply, or for more information, please call 265-2500 and ask to speak with our financial counselors. There is no fee to apply.
Crawford County Memorial Hospital encourages families to contact our financial counselors and find out if they qualify for financial assistance.
A. Unfortunately, Medicare does not cover oral or self-administered medications given in an outpatient setting at the hospital. An outpatient setting at Crawford County Memorial Hospital would include one of three scenarios: 1) a visit in the ER, 2) an inpatient admission under the “observation” category, or 3) a same day surgery.
Additionally, take home prescriptions given through an emergency room visit are not covered, even if you have Medicare Part D. The reason is because the hospital does not have a retail pharmacy.
A. By asking for your insurance card at every visit, we are working together with you and your insurance company to ensure your claim is processed as efficiently as possible. When we verify we have the most current card and billing address on file, we can reduce potential delays during the claim process caused by records not matching.
A. There are several reasons why insurance may not have been billed. These include: